Privacy Policy

Your data privacy matters to us. We're committed to transparency about how we collect, use, and protect your personal information.

Last Updated: March 15, 2025 | Effective Date: March 15, 2025

Introduction and Scope

PrimeXUltratek ("we," "our," or "us") operates primexultratek.org and provides database administration education and training services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, enroll in our programs, or interact with our services.

This policy applies to all users of our website and services, including prospective students, current students, alumni, and website visitors. By using our services, you consent to the practices described in this policy.

Information We Collect

We collect information in several ways to provide you with the best possible educational experience. The types of information we gather fall into different categories based on how you interact with our services.

Information Type Examples Collection Method
Personal Identifiers Name, email address, phone number, postal address Registration forms, contact forms, enrollment applications
Educational Information Academic background, certifications, career goals, technical experience Application process, assessment forms, program evaluations
Technical Data IP address, browser type, device information, session data Automated collection through website analytics
Usage Information Pages visited, time spent, course progress, interaction patterns Learning management system, website tracking

Specific Collection Scenarios

When you complete our contact form requesting information about our database administration programs
During the enrollment process for our comprehensive training courses
Through your participation in online learning activities and assessments
When you subscribe to our newsletter or educational content updates
During career counseling sessions and job placement assistance interactions

How We Use Your Information

Your information helps us deliver quality education and support services. We process your data for legitimate business purposes related to providing database administration training and maintaining our educational platform.

Primary Uses of Your Data

We use collected information to manage your enrollment, track your progress through our database administration curriculum, provide technical support, and offer career guidance. Your educational data helps us customize learning experiences and identify areas where additional support might be beneficial.

Delivering course content and managing your learning progress in our database programs
Providing technical support for database software and learning platform issues
Communicating important updates about course schedules, curriculum changes, and industry developments
Offering career placement assistance and connecting you with potential employers
Improving our educational content based on student performance and feedback
Maintaining accurate records for certification and completion documentation
Ensuring compliance with educational standards and regulatory requirements in Taiwan

Your Privacy Rights

You have significant control over your personal information. We respect your privacy rights and provide multiple ways for you to manage your data and control how it's used in our educational programs.

Access Your Data

Request a copy of all personal information we hold about you, including enrollment records, progress reports, and communication history.

Correct Information

Update inaccurate or incomplete information in your student profile, contact details, or educational background records.

Data Portability

Receive your data in a structured format that can be transferred to other educational institutions or platforms.

Restrict Processing

Limit how we use your information while maintaining your enrollment and access to essential educational services.

How to Exercise Your Rights

Contact our privacy team at info@primexultratek.org with your specific request. Include your full name, student ID (if applicable), and detailed description of what you'd like us to do. We'll respond within 30 days and may need to verify your identity before processing certain requests.

Data Security and Protection

Protecting your information is a fundamental responsibility we take seriously. Our security measures combine technical safeguards, operational procedures, and staff training to maintain the confidentiality and integrity of your data.

Security Measures We Implement

Encryption of sensitive data both in transit and at rest using industry-standard protocols
Regular security assessments and vulnerability testing of our systems and platforms
Access controls that limit staff access to student information based on job responsibilities
Secure backup systems with multiple geographic locations for data recovery
Employee training programs on data privacy and security best practices
Incident response procedures for addressing potential security breaches promptly

While we maintain robust security measures, no system is completely immune to threats. We continuously update our security practices and will notify you promptly if any incident affects your personal information.

Data Retention and Deletion

We keep your information only as long as necessary to provide our educational services and meet legal requirements. Different types of data have different retention periods based on their purpose and relevant regulations.

Data Type Retention Period Reason for Retention
Student Records 7 years after graduation Educational compliance, transcript verification
Financial Information 7 years after final payment Tax compliance, audit requirements
Marketing Communications Until unsubscribe Consent-based communication
Website Analytics 26 months maximum Service improvement, trend analysis

You can request deletion of your data at any time, subject to our legal obligations to maintain certain educational records. We'll explain any limitations and provide a timeline for data removal when you make such requests.

Information Sharing and Disclosure

We share your information only when necessary to provide our educational services or when required by law. Our approach prioritizes your privacy while enabling us to deliver comprehensive database administration training and career support.

Limited Sharing Scenarios

We may share information with technology partners who provide our learning management system, career placement services that help connect graduates with employers, and professional certification bodies that verify completion of our database administration programs.

Educational technology vendors who support our online learning platform and student portal
Career services partners who facilitate job placement opportunities with their client companies
Certification organizations that validate completion of our database administration curriculum
Government agencies when required by Taiwan educational regulations or legal compliance
Financial institutions for payment processing and student loan verification purposes

International Data Transfers

Some of our educational technology partners and service providers operate servers outside Taiwan. When your information is transferred internationally, we ensure appropriate safeguards protect your data according to recognized privacy standards.

We use contractual agreements, adequacy decisions, and other legal mechanisms to ensure your information receives equivalent protection regardless of where it's processed. You have the right to obtain information about these safeguards and, in some cases, object to international transfers.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze how our site is used. These technologies help us improve our educational content and make our platform more user-friendly.

Types of Cookies We Use

Essential cookies that enable basic website functionality and secure access to your student account
Performance cookies that help us understand how visitors interact with our educational content
Functional cookies that remember your preferences and customize your learning experience
Analytics cookies that provide insights into website usage patterns and content effectiveness

You can control cookie preferences through your browser settings. Disabling certain cookies may limit some website functionality, but won't prevent you from accessing our core educational services.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we'll notify you through email, website announcements, or other appropriate communication methods.

We encourage you to review this policy regularly to stay informed about how we protect your information. Continued use of our services after policy changes indicates your acceptance of the updated terms.

Contact Information for Privacy Matters

Privacy Officer: Data Protection Team

Email: info@primexultratek.org

Phone: +886-2-2427-8095

Mailing Address:
PrimeXUltratek Privacy Department
No. 33號, Dadong St
Banqiao District, New Taipei City
Taiwan 220

For privacy-related questions or requests, please include your full name, contact information, and a detailed description of your inquiry. We aim to respond to all privacy requests within 30 days.